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Receive Bills
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How do you get my billing information?
What happens if a bill gets lost?
I'm receiving a bill at home. How do I begin receiving it online?
Why does the "Action needed" link appear on the Payee List and Payee Details page?
Receive Bills
How do you get my billing information?
When you register a payee, you provide their name, billing address, account number (if applicable),
and other pertinent information. This is the only information we need to accurately issue payments.
Electronic bills are posted immediately to your account. A bill we retrieve from your biller's
website will appear within 24 hours, and your payee's billing address will not change. 
What happens if a bill gets lost?
We log and track every bill that we receive to assure it is delivered to your account. As an
added level of service, we can detect if a regularly occurring bill has not been received when it was expected, and will send an automatic
e-mail notification to alert you that it has not arrived.
I'm receiving a bill at home. How do I begin receiving it online?
If you have already set up the payee, to begin online delivery of a bill from your navigation links click Payee List.
From your list of payees, within the E-Bill Status column, click the "Set up e-bill" link. You should begin receiving your bill online within 1-2 billing cycles.
If you have not yet set up this payee, from your navigation links click Add Payee. During the setup process, you
will be asked if you want to receive the bill online.
Why does the "Action needed" link appear on the Payee List and Payee Details page?
This link appears when we need additional information from you regarding your bill.
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