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Cancel a Payment

How Do I...
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To get started, please determine the payment you would like to cancel.

  1. From the Pending Payments section section on the Make Payments page, click Cancel for the appropriate payment.

    Result: The Cancel Payment? window appears.

  2. Click Cancel payment.

    Result: The Cancel Automatic Payment window appears.

  3. Click Cancel just this payment.

    Note: When you cancel a bill payment, you are responsible for any necessary notification or changes with the payee. Canceling a payment for a bill that we automatically pay has no effect on future bills from the same payee. If you want to cancel automatic or recurring payment for all future bills, you must cancel the payment rule for the payee.

    Result: The Cancel Payment window closes and the payment is canceled.