Help
Frequently Asked Questions
Can I make a payment to anyone
Can I pay bills with my credit card?
Can I cancel a payment?
When will an authorized payment be debited from my account?
Can I pay a person or business if I don't have an account number?
Who has access to my personal information?
How do I pay someone new?
Top 7 Questions Customers Ask
Yes, you can pay anyone including your cable company, doctor, or Uncle Charlie. Back to top
No, the application only accepts payments from demand deposit (checking) accounts. Back to top
Yes, just click the Cancel link in the Pending Payments section on the Make Payments page. Back to top
If the payee is being paid with either a paper check or an electronic payment, the amount of the payment will be deducted from your account within 2 business days of the payment processing date. Back to top
Yes, you don't need an account number to make a payment. Back to top
You are the only person who can authorize payments to be issued by us against your account. Our representatives access your account information on a need-to-know basis, and only with your approval. Back to top
Just enter the name of the person or business you want to pay in the Pay someone new entry box and click Add. Next, provide the required information and click Continue. If we need additional information, a second Pay Someone New window appears. That's it—the person or business will be added to your list, ready to be paid. Back to top
