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Frequently Asked Questions
What security features do you use?
Who has access to my bill pay and funding account?
Security
Our service is highly secure, designed to fully safeguard the privacy and security of your financial information. Unlike normal Internet communication, all information sent to and from our processing center is encrypted and sent through a secure communications channel. Messages cannot be redirected, read, or tampered with. We also take advantage of the maximum level of security supported by your browser, including 128-bit RC4 encryption. Back to top
You are the only person who can authorize payments to be issued against your account. Customer Support Representatives only access your account information on a need-to-know basis, and only with your approval. Back to top