Bill Pay CDs

Do all financial institutions offer Bill Pay CDs?

What is a Bill Pay CD?

Do I need any special software to use a Bill Pay CD?

How do I unlock my Bill Pay CD?

I received a damaged Bill Pay CD. What can I do?

Can I cancel or modify my order?

Bill Pay CDs

Do all financial institutions offer Bill Pay CDs?

No, only selected financial institutions offer this service. For more information, please contact your financial institution.    Back to top

What is a Bill Pay CD?

A Bill Pay CD gives you the ability to order all available bill images and payment history on a convenient CD—anytime you choose! With a Bill Pay CD, you'll always have your most important financial information at your fingertips, whether you need it now, or years from now. (Remember, we only maintain your bill images online for 24 months).

All Bill Pay CDs offer the following features:

1. Streamlined interface that makes viewing a snap
2. Easy, at-a-glance view of all available bill images
3. Complete transaction history to review what you spent and where
4. Flexible reporting views—sort your bills by payee, payment date, or amount
5. Secure, password-protected data
6. PC and Mac compatible

If you are a new user to the bill payment product at your financial institution, the system will be able to capture and deliver payment and presentment data on a going-forward basis from the date you begin using the service.

If you are an existing AXIS Bill Payment user and your financial institution has upgraded to this new Bill Pay and Presentment product offering at some point during the calendar year, you will have the complete calendar year's worth of payment history available for your year-end CD. However, the CD will only be able to include the presentment items from your financial institution's migration date forward through to the end of the year.

There will be a reference included to discuss additional CD ordering options.   Back to top

Do I need any special software to use a Bill Pay CD?

PC System Requirements: This CD is supported on Windows 98/ME/2000/XP only. Viewing the contents requires Microsoft® Internet Explorer 6.0, Firefox® 1.x, or Netscape® 7.x.

Mac System Requirements: This CD is supported on Mac® OS X 10.2 or higher only. Viewing the contents requires Safari® 1.2 or higher, Firefox® 1.x, or Camino® 1.x. Note: Safari® 1.2 - 1.3 are only available for OS X 10.3; Safari® 2.0 is only available for OS X 10.4.   Back to top

How do I unlock my Bill Pay CD?

For your security, the information on each CD is encrypted and password protected. After placing an order you will receive a unique key code (via e-mail) to access your personalized CD. This code is also available online, along with your order information.    Back to top

I received a damaged Bill Pay CD. What can I do?

If you have received a damaged CD, please contact us. A representative will work with you to resolve the issue, and if necessary, order a replacement CD.    Back to top

Can I cancel or modify my order?

Yes, as long as the CD production process has not begun, you may cancel your order by clicking the Cancel link on the CD Order Status page. To modify your order, you would first cancel it, and then submit a new order with the correct information.   Back to top