Receive Bills

How do you get my billing information?

What happens if a bill gets lost?

Why does the "Action needed" link appear on the Make Payments page beneath the name of a person or business I pay?

Receive Bills

How do you get my billing information?

When you register a payee, you provide their name, billing address, account number (if applicable), and other pertinent information. This is the only information we need to accurately issue payments.

Electronic bills are posted immediately to your account. A bill we retrieve from your biller's website will appear within 24 hours, and your payee's billing address will not change.    Back to top

What happens if a bill gets lost?

We log and track every bill that we receive to assure it is delivered to your account. As an added level of service, we can detect if a regularly occurring bill has not been received when it was expected, and will send an automatic e-mail notification to alert you that it has not arrived.   Back to top

Why does the "Action needed" link appear on the Make Payments page beneath the name of a person or business I pay?

This link appears when we need additional information from you regarding your bill.   Back to top