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Deactivate a Payee

How Do I...
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To get started, please identify the payee you would like to deactivate.

  1. From the list of people and businesses you pay on the Make Payments page, click the appropriate name.

    Result: A window with a listing of tasks appears.

  2. Click the View/Change payee details link.

    Result: The Payee Details page appears.

  3. From the Options section on the Payee Details page, click the Deactivate payee link.

    Result: The Deactivate Payee page appears.

  4. Review the information on this page and then click Deactivate payee.

    Result: A confirmation page appears displaying the details for the payee you just deactivated.