Change Payee Information
Help  •  Glossary  •  FAQs

To get started, please identify the payee for which you would like to change information.

  1. From your navigation links, click Payee List.

    Result: The Payee List page appears.

  2. From your payee list, click the name of the corresponding payee.

    Result: The Payee Details page appears.

  3. Within the Payee information section, click the Change information link.

    Result: The Edit Payee page appears.

  4. Make your changes and click Save changes.

    Note: You cannot change address information if you are receiving e-bills or if this is a consolidated payee. A consolidated payee is an organization, which provides us with a preferred address to which payments should be sent. This address may be different than the address originally entered, which is displayed online.

    Result: A confirmation page appears that details your payee information changes.

You can visit the Payee Details page to see all the options currently set for this payee.